WhatsApp AI Chatbot
This workflow integrates WhatsApp with AI capabilities to create a conversational chatbot. It leverages OpenAI and Qdrant Vector Store for intelligent responses, allowing businesses to automate customer support and enhance user experience.
Benefits include improved response times, increased customer satisfaction, and reduced support tickets. The workflow can be easily customized to fit specific business needs and industries.
Key features include AI-powered chat, automated responses, and seamless integration with WhatsApp and Google Drive.
- •This workflow is useful for e-commerce businesses looking to automate customer support on WhatsApp, providing instant responses to common inquiries and freeing up human support agents for more complex issues. By integrating AI chat capabilities, businesses can enhance user experience and reduce support tickets. Additionally, the workflow can be customized to fit specific business needs and industries, such as providing product information and troubleshooting tips.
- •The workflow can also be applied to healthcare organizations, enabling them to provide patients with automated responses to general health inquiries, appointment scheduling, and medication reminders. This not only improves patient engagement but also reduces the workload of healthcare professionals, allowing them to focus on more critical tasks.
- •Furthermore, the workflow can be utilized by educational institutions to create AI-powered chatbots that assist students with course information, registration, and academic advising. By providing instant responses to common questions, the chatbot can help reduce the workload of academic advisors and improve student satisfaction.
- •Another potential use case is in the financial sector, where the workflow can be used to create chatbots that provide customers with automated responses to account inquiries, transaction history, and payment information. This can help improve customer experience and reduce the need for human customer support agents.
- •Lastly, the workflow can be applied to marketing agencies, enabling them to create AI-powered chatbots that engage with customers, provide product information, and offer personalized recommendations. By leveraging AI capabilities, businesses can enhance customer experience, increase sales, and gain a competitive edge in the market.
- 1Set up the Qdrant Vector Store and create a collection for storing documents and embeddings
- 2Configure the Google Drive node to connect to your Google Drive account and retrieve documents
- 3Set up the OpenAI account and configure the language model and embedding nodes
- 4Configure the WhatsApp node to connect to your WhatsApp Business account and send messages
- 5Set up the AI Agent node to define the system prompt and chat model
- 6Test the workflow by sending a message to the WhatsApp number and verifying the response
- 7Customize the workflow to fit your specific business needs and industries
- 8Monitor and analyze the performance of the chatbot to identify areas for improvement
{
"id": "APCp9GPNjUSFPSfJ",
"meta": {
"instanceId": "a4bfc93e975ca233ac45ed7c9227d84cf5a2329310525917adaf3312e10d5462",
"templateCredsSetupCompleted": true
},
"name": "Business WhatsApp AI RAG Chatbot",
"tags": [],
"nodes": [
{
"id": "2c5b2dd1-c63f-4bc9-909e-5f4b2a385d01",
"name": "Respond to Webhook",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
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],
"parameters": {
"options": {},
"r...- OpenAi account
- Qdrant API
- Google Drive OAuth2
- WhatsApp account
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