AI Product Recommendations via WhatsApp Automation
Automate personalized WhatsApp product recommendations with this n8n workflow! AI analyzes customer queries for smart automation and increased sales.
- •E-commerce stores can use this workflow to automatically provide personalized product recommendations to customers via WhatsApp, increasing sales and improving customer satisfaction.
- •Retail businesses can offer real-time support and product advice through WhatsApp, guiding customers through their purchase journey and reducing cart abandonment.
- •Fashion brands can showcase their latest collections and offer style recommendations based on customer preferences, driving engagement and brand loyalty.
- •Jewelry stores can use this workflow to help customers find the perfect piece for a special occasion, providing detailed information and personalized suggestions.
- •Any business with a product catalog can leverage this workflow to automate product discovery and enhance the customer experience on WhatsApp.
- 1Set up a WhatsApp Business Account and obtain the necessary credentials for the WhatsApp Trigger and WhatsApp nodes.
- 2Configure the WhatsApp Trigger node to listen for incoming messages.
- 3Configure the OpenAI API credential to use the AI agent.
- 4Customize the AI Agent node's system message to reflect your brand's tone and product expertise, including brand name and business description.
- 5Set up a Supabase database and Vector Store to store your product catalog data. Load your product data into Supabase and configure the Supabase Vector Store node.
- 6Configure the Postgres Chat Memory node to maintain conversation history and personalize future recommendations.
- 7Configure the WhatsApp nodes to send messages and audio files (if needed) with the appropriate phone number IDs.
- 8Test the workflow by sending a WhatsApp message to the configured number and verify that the AI agent provides relevant product recommendations.
{
"id": "cdTvk5sEn0vtnssh",
"meta": {
"instanceId": "553b57d613227d205d7ede55094834dd7153866ccda4c971fd59f5fa147ec838"
},
"name": "Product Recommendation WhatsApp Chat",
"tags": [],
"nodes": [
{
"id": "e3032ba0-89b5-475a-ac2d-03818882ecc3",
"name": "WhatsApp Trigger",
"type": "n8n-nodes-base.whatsAppTrigger",
"position": [
-448,
192
],
"webhookId": "14de031d-fdb9-46a2-a3b3-c896f89a0c8b",
"parameters": {
"option...- WhatsApp OAuth account
- WhatsApp FB Test account
- WhatsApp Test Account
- OpenAI API
- Supabase API
- Postgres account
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